Customer Service Advocate III
Company: VirtualVocations
Location: Huntington Beach
Posted on: November 20, 2024
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Job Description:
A company is looking for a Customer Service Advocate III to
provide complex customer support and claims processing.
Key Responsibilities
Respond to complex customer inquiries through various channels
Initiate corrective actions and coordinate with other departments
to resolve issues
Assist in training new employees and recommend process
improvements
Required Qualifications
High School Diploma or equivalent
2 years of customer service or claims processing experience, or a
Bachelor's Degree in lieu of work experience
Ability to handle confidential or sensitive information with
discretion
Basic business math proficiency
Proficiency in Microsoft Office
Keywords: VirtualVocations, Santa Monica , Customer Service Advocate III, Hospitality & Tourism , Huntington Beach, California
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