UKG Pro and Dimensions - Sr. Analyst

Company: HTC Global Services Inc
Location: Los Angeles
Posted on: April 6, 2025

Job Description:

HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.

Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.


At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

UKG Pro and Dimensions - Senior Analyst

The experienced UKG Pro and WFM (Dimensions) Analyst is responsible for reviewing, analyzing, and evaluating business systems applications to support departmental and end user needs. The senior analyst is responsible for production support including application operations, enhancements/incidents, configurations and development. The senior analyst will be responsible for developing, configuring, and delivering effective UKG Pro and WFM specific solutions for HTC's client(s). You will work closely with the client HR and Finance teams as well as others within the Support Teams to ensure strong partnerships and alignment between business needs and the application solutions. Strong communication and teamwork skills are required.

Primary Responsibilities:

Serve as the liaison between client HR and Finance teams to understand business practice and processes and to ensure business needs and system requirements align
Work with client Business Owners and Technical Teams for requirements gathering (integration) and prepare functional documentation
Gap analysis and implications
Configure, troubleshoot, and maintain UKG Pro and WFM integrations,
Responsible for production support of UKG Pro and WFM/Dimensions and Kronos WFC (Workforce Central) applications, its integrations and customizations ensuring responsiveness to customer requests and quality of work.
Responsible for functional design, configuration and support of applications with a primary focus within UKG Pro and WFM/Kronos WFC HR and Time and Attendance domain
Evaluates system application needs of operating department users and makes recommendations on solutions
Develops, tests, and modifies internal applications systems, databases and operational environments
Designs applications, modules, and/or approaches, and application configurations as required
Designs Dashboards through UKG BI reporting and analytics
Prepares test data, codes, reviews, tests, debugs and manages implementation of system application building
Reviews, revises and updates program configuration as required
Ensures that documentation is created for all systems applications designed or modified
Works toward stated levels for customer satisfaction goals / objectives by performing related duties and requirements in meeting program objective, as set forth by the client by promoting HTC's policy in servicing the account
Maintains technology expertise, keeping current with evolving systems applications analysis, programming and database technology
Maintains a positive work atmosphere by behaving and communicating in a manner that promotes a favorable working relationship with customers, clients, co-workers and management
Owns their portfolio of solutions by keeping abreast of enhancements, patches, and upgrades and ensuring that these are communicated to HTC and client leadership and implemented timely
Other duties as assigned.

Knowledge, Skills and Abilities (KSAs):

Experience on migration from WFC HR and WFC Payroll and Timekeeping to UKG PRO and WFD
Experience working on various modules of Kronos and Dimensions (Attestation, Analytics, Accruals, Extensions etc.) is a must
Understanding of WIM integrations
Requirement gathering
Excellent oral, written, interpersonal, and communication skills
Strong analytical, problem solving, and multi-tasking skills
Strong work ethic, team and customer service orientation, proven dependability and promptness
Familiar with relational databases and client-server concepts

Education and Experience:

Bachelor's degree in Information Technology, Computer Science, or related field
5 years of system application's analysis experience
At least 3 years of experience with UKG Pro (Ultipro) and Dimensions functional and technical areas like HR, Payroll, Timekeeping, Scheduling, Mobile App and System configuration.
Experience with configuring and supporting UKG (Ultimate Kronos Group) Dimensions required
Experience working with Kronos WFC (Work Force Central) required
Migration from WFC to Dimensions preferred
UKG Pro BI Report Development experience required
WFD Reporting and integration experience required.
SQL experience preferred
Integration & Interface experience preferred
Integration using Dell Boomi or Web Methods a plus
Experience in a healthcare setting preferred

Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.

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Keywords: HTC Global Services Inc, Santa Monica , UKG Pro and Dimensions - Sr. Analyst, Professions , Los Angeles, California